Issue | Comment |
Outlook integration | Requirements for Skype for Business and Outlook integration on Mac: · Mac Outlook version 15.28 or later is required. · Skype for Business must be running. · Same user account needs to be signed into Outlook and Skype for Business. Troubleshooting Outlook integration in case Contacts don’t show presence, online meetings fail to schedule, or there is no dial-in information in meeting invitation: 1. Ensure the user account is the same in Outlook and Skype for Business. 2. Restart Outlook. 3. Reinstall Skype for Business on Mac. 4. Perform clean uninstall of Lync 2010. See How to Perform a Clean Uninstall of Lync for Mac 2011 for more information. 5. Ensure Skype for Business is running and signed in. |
Side-by-side installation | Side-by-side installation of Skype for Business and Lync is not supported on Mac. We recommend that you perform a clean uninstall of Lync for Mac 2011 prior to installing Skype for Business. |
Cannot sign in to Skype for Business | Some Lync profiles might be different from Skype for Business on Mac profiles and can cause a discrepancy. See How to Perform a Clean Uninstall of Lync for Mac 2011 for more information. |
Multiple prompts to leave meeting when pressing the hang-up button on a UC USB device | This is a known issue due to signaling with some USB devices and will be addressed in future updates. |
E-911 support | Requirement: The minimum server version is Skype for Business Server 2015 CU4 (coming soon) or Lync Server 2013 CU8 HF1 (coming soon). Issue: Skype for Business on Mac currently does not support showing a location in the UI, entering a manual location, or multiple emergency numbers. See Plan for emergency services in Skype for Business Server 2015 for more detail. |
Mobility Policy required | With the release of Skype for Business Server 2015 CU4 (coming soon) and Lync Server 2013 CU8 HF1 (coming soon), we will support Skype for Business on Mac as a desktop application. This means that having a mobility policy assigned to Mac users will not be required. Until these server updates, Mobility enablement on the server side is required. |
Accepting incoming call | The call button to accept incoming calls is working for the following devices using Lync for Mac while it doesn’t work on Skype for Skype for Business on Mac. · Polycom CX300 Desk phone · Jabra Bis 2400 II CC, headphone · Jabra Speaker 510 USB speaker · Jabra Evolve 65 (Bluetooth dongle) · Jabra Evolve 65 (USB cable) |
Hold or resume the current call | The hardware hold button works for the following devices for Lync for Mac while it doesn’t work on Skype for Business on Mac. · Polycom CX300 Desk phone · Jabra Bis 2400 II CC, headphone · Jabra Evolve 65 (Bluetooth dongle) · Jabra Evolve 65 (USB cable) |
Can’t see users’ Skype for Business Presence in Outlook 2016 for Mac | If you have Lync for Mac 2011 installed on the same Mac device, Lync for Mac might have changed the configuration. Recommend that you reinstall Skype for Business on Mac. |
Received “We couldn’t send this message” error even when the messages are received by others | If you are using Skype for Business Server 2015 or Lync Server 2013, check if the following configurations are enabled: · For Skype for Business Server 2015, enable Server Side Conversation History. Set the value for EnableIMAutoArchiving to True or False on Client Policy. · For Lync Server 2013, set the value for EnableIMAutoArchiving to False on Client Policy. Our teams are working to address these issues in the next cumulative update of Skype for Business on Mac. |
When opening the calendar tab in Skype for Business, an Exchange credential dialog box appeared | You might see this error if your UPN and SIP addresses do not match, and if AllowSaveCredentials is set to False on Mobility Policy. Workaround: Set AllowSaveCredentials to True on Mobility Policy. |
Features not available in this release | See the Skype for Business on Mac column in Client comparison tables for Skype for Business Server 2015. |
Feature/capability | Skype for Business 2015 or 2016 client | Skype for Business on Mac | Lync 2013 client | Lync Windows Store app | Lync 2010 | Lync 2010 Attendant | Lync Phone Edition | Communicator for Mac 2011 | Lync for Mac 2011 |
---|---|---|---|---|---|---|---|---|---|
Publish status | ✔ | ✔ ❶ | ✔ | ✔ | ✔ | ✔ | ✔ ❶ | ✔ | ✔ |
View status | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
View status notes and Out of Office messages | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Add a custom location | ✔ | ✔ | ✔ | ✔ | |||||
Add a custom note | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Use a photo from any public site for My Picture (not available in Skype for Business Online) | ✔ | ✔ |
Feature/capability | Skype for Business 2015 or 2016 client | Skype for Business on Mac | Lync 2013 client | Lync Windows Store app | Lync 2010 | Lync 2010 Attendant | Lync Phone Edition | Communicator for Mac 2011 | Lync for Mac 2011 |
---|---|---|---|---|---|---|---|---|---|
Pre-populated Contacts list | ✔ | ||||||||
View and Modify Contacts list | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Tag contacts for status change alerts | ✔ | ✔ | ✔ | ✔ | ✔ | ||||
Control privacy relationships | ✔ | ✔ | ✔ | ✔ | |||||
Search the corporate address book | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Search Microsoft Outlook contacts | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
Manage contact groups | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Expand distribution groups and Microsoft 365 Groups | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
Search for Response Groups (not available in Skype for Business Online) | ✔ | ✔ | ✔ | ✔ | |||||
Display recent contacts group | ✔ | ✔ | ✔ | ✔ | |||||
Display current conversations group | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||
Display alternate contact views (for example, tile) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
Sort contacts by Group, Relationship, or New (people who've added you to their Contacts list) | ✔ | ✔ | Sort by group | ✔ | ✔ | ||||
Sort contacts by Status (availability) | ✔ | ✔ | ✔ | ✔ | ✔ | ||||
Search and add Exchange contacts | ✔ | ✔ | ✔ |
Feature/capability | Skype for Business 2015 or 2016 client | Skype for Business on Mac | Lync 2013 client | Lync Windows Store app | Lync 2010 | Lync 2010 Attendant | Lync Phone Edition | Communicator for Mac 2011 | Lync for Mac 2011 |
---|---|---|---|---|---|---|---|---|---|
Initiate IM with or email to a contact | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Navigate among multiple IM conversations/Track multiple conversations in a single tabbed window | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Log IM conversations in Outlook | ✔ | ✔If server side conversation history is turned on | ✔ | ✔ | ✔ | ✔ | Saved in Communicator for Mac | Saved in Lync for Mac | |
Use prepared conversation templates | ✔ | ✔ | |||||||
Check spelling | ✔ | ✔ | ✔ | ✔ | |||||
Skill search (with SharePoint Server integration) (On-premises Skype for Business Server and on-premises SharePoint 2013 are required for skill search.) | ✔ | ✔ | ✔ | ✔ | ✔ | ||||
Persistent Chat (Group Chat) integration (not available for Skype for Business Online) | ✔ | ✔ | |||||||
Escalate a Persistent Chat room to a Skype for Business Meeting with one click (not available for Skype for Business Online) | ✔ | ✔ | |||||||
Inline pictures of sender and receiver in IM window | ✔ | ✔ | ✔ | ||||||
Send ink messages | ✔ | ||||||||
Receive ink messages | ✔ | ✔ | ✔ | ||||||
Set IM messages as high importance | ✔ | ✔ | |||||||
Transfer files in peer-to-peer IM conversations | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Feature/capability | Skype for Business 2016 client | Skype for Business on Mac | Skype for Business Web App | Skype for Business 2015 client | Lync 2013 client | Lync Windows Store app | Lync 2010 | Lync 2010 Attendant | Lync Phone Edition | Communicator for Mac 2011 | Lync for Mac 2011 |
---|---|---|---|---|---|---|---|---|---|---|---|
Add computer audio | ✔ | ✔ | ✔(requires plug-in) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Add video | ✔ | ✔ | ✔(requires plug-in) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
View multiparty video (gallery view) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||||
Video-based screen sharing | ✔ | ✔ | ✔View-only | ||||||||
Use in-meeting presenter controls | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||
Access detailed meeting roster | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
Participate in multiparty IM | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Share the desktop (if enabled) | ✔ | ✔ ❶ | ✔ ❶ (requires plug-in) | ✔ | ✔ | ✔ | ✔ ❶ | ✔ ❶ | |||
Share a program (if enabled) | ✔ | View only | ✔(requires plug-in) | ✔ | ✔ | ✔ | View only | ||||
Add anonymous participants (if enabled) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||||
Use dial-in audio meetings | ✔ ❷ | ✔ | ✔ ❷ | ✔ | ✔ ❷ | ✔ ❷ | ✔ | ✔ | ✔ | ||
Initiate a Meet Now meeting | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||||
Add and present Microsoft PowerPoint files | ✔ | ❸ Annotations not available | ✔ | ✔ | ✔ | Present only | ✔ | ❸ View only, annotations not available | |||
Navigate Microsoft PowerPoint files | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||
Add and edit OneNote meeting notes | ✔ | Edit only (not add) | ✔ | ✔ | |||||||
Use a whiteboard | ✔ | ✔ | ✔ | ✔ | ✔ | ||||||
Conduct polls | ✔ | ✔ | ✔ | ✔ | ✔ | ||||||
Upload files to share with others | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||||
Schedule a meeting or conference | Outlook or Skype for Business Web Scheduler | Outlook or Skype for Business Web Scheduler | Skype for Business Web Scheduler | Outlook or Skype for Business Web Scheduler | Outlook or Lync Web Scheduler | Outlook or Lync Web Scheduler | Outlook | Outlook | |||
Q&A Manager | ✔ | ||||||||||
Disable attendee video | ✔ | ✔ | |||||||||
Disable meeting IM | ✔ | ✔ | ✔ | ✔ | |||||||
Mute Audience | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||||
Make everyone an attendee | ✔ | ✔ | ✔ | ✔ | ✔ | ||||||
Produce Skype Meeting Broadcast | ✔ | ||||||||||
Delegate can schedule a meeting on behalf of delegator | ✔ | ✔ | ✔ | ||||||||
Synchronize delegates between Skype for Business and Outlook | ✔ | ✔ | |||||||||
Set Video Spotlight (lock video) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
Give/Take control of screen sharing | ✔ | ✔ |
Feature/capability | Skype for Business 2015 or 2016 client | Skype for Business on Mac | Lync 2013 client | Lync Windows Store app | Lync 2010 | Lync 2010 Attendant | Lync Phone Edition | Communicator for Mac 2011 | Lync for Mac 2011 |
---|---|---|---|---|---|---|---|---|---|
Initiate a call | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Click to call a contact | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Transfer a call | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Manage call forwarding | ✔ | ✔ | ✔ ❶ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Manage team call settings | ✔ | ✔ ❶ | ✔ | ✔ | |||||
Manage delegates | ✔ | ✔Requires Skype for Business Server 2015 CU4 or later | ✔ ❶ | ✔ | ✔ | ||||
Initiate a call to a Response Group | ✔ | ✔ ❶ | ✔ | ✔ | |||||
Support emergency services (E-911) | ✔ | ✔Requires Skype for Business Server 2015 CU6 or later | ✔ ❶ | ✔ | ✔ | ✔ | ✔ | ||
IM notification to SIP URI(s) for E-911 call | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
IM notification to distribution list for E-911 call | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||
Connect to voice mail, set up or change greeting | ✔ | ✔ | ✔ ❶ | ✔ | ✔ | ✔ | ✔ | ||
Missed call notification | ✔ | ✔ | ✔ ❶ | ✔ | ✔ | ✔ | ✔ | ||
Make calls on behalf of another contact (manager/delegate scenario) | ✔ | ✔ | ✔ ❶ | ✔ | |||||
Handle another's calls if configured as a delegate | ✔ | ✔ | ✔ ❶ | ✔ | ✔ | ✔ | |||
Manage a high volumes of calls | ✔ | ✔ | |||||||
Call park | ✔ | ✔ ❶ | |||||||
Group call pickup | ✔ | ✔ ❶ | ✔ | ||||||
Location-based routing | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Manage Response Group/Team call group | ✔ | ✔ | |||||||
Answer Auto attendant call | ✔ | ✔ |
Feature/capability | Skype for Business 2015 or 2016 client | Skype for Business on Mac | Lync 2013 client | Lync Windows Store app | Lync 2010 | Lync 2010 Attendant | Lync Phone Edition | Communicator for Mac 2011 | Lync for Mac 2011 |
---|---|---|---|---|---|---|---|---|---|
Initiate IM with a public contact | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Initiate IM with a federated contact | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
Conduct two-party or multiparty calls with external users (not available in Skype for Business Online) | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Future/capability** | Skype for Business 2015 or 2016 client | Skype for Business on Mac | Lync 2013 client | Lync Windows Store app | Lync 2010 | Lync 2010 Attendant | Lync Phone Edition | Communicator for Mac 2011 | Lync for Mac 2011 |
---|---|---|---|---|---|---|---|---|---|
Client-side recording of audio, video, application sharing, desktop sharing, and uploaded content | ✔ ❶ | ✔ ❶ | ✔ | ||||||
Client-side recording of file transfers, shared OneNote pages, and PowerPoint annotations | ✔ ❷ | ✔ ❷ | ✔ | ||||||
Select preferred recording resolution | ✔ | ✔ |
Feature/capability | Skype for Business 2015 or 2016 client | Skype for Business on Mac | Lync 2013 client | Lync Windows Store app | Lync 2010 | Lync 2010 Attendant | Lync Phone Edition | Communicator for Mac 2011 | Lync for Mac 2011 |
---|---|---|---|---|---|---|---|---|---|
Modern Authentication | ✔ | ✔ | ✔ | ||||||
Multi-factor Authentication | ✔ | ✔ | ✔ | ||||||
Cert -Based Authentication | ✔(Domain-joined device only) | ✔ | ✔(Domain-joined device only) | ||||||
Kerberos Authentication | ✔ | ✔ |
Feature/capability | Skype for Business 2015 or 2016 client | Skype for Business on Mac | Lync 2013 client | Lync Windows Store app | Lync 2010 | Lync 2010 Attendant | Lync Phone Edition | Communicator for Mac 2011 | Lync for Mac 2011 |
---|---|---|---|---|---|---|---|---|---|
Archiving of IM conversations in Outlook Conversation History | ✔ ❶ | ✔If server side conversation history is enabled | ✔ ❶ | ✔ ❶ | ✔ | ✔ | Saved in Communicator for Mac | Saved in Lync for Mac | |
Client-side archiving of audio, video, application sharing, desktop sharing, and uploaded content | ✔ ❶ | ✔ ❶ | ✔ | ||||||
Client-side archiving of file transfers, shared OneNote pages, and PowerPoint annotations (unavailable in Skype for Business Online) | ✔ | ✔ | ✔ | ||||||
Access sign-in logs from Skype for Business icon in the task bar | ✔ | ✔ |